FAQ 2018-02-19T16:22:28+00:00

Why Book Direct?
1. You will receive complimentary breakfast.
(Should you book through an online travel agent, breakfast is available
and charged at £10.50 per person, payable on check-in).

2. You can book rooms in our Laurel House
3. An additional rate plan is available to you:
If you search for accommodation on a date more then 14 days in the future,
a discounted (advance saver) rate option will also appear.
This rate includes complimentary breakfast but full pre-payment must be made at the time of booking.
This pre-payment is non refundable and non transferable.
4. You have the opportunity of selecting various stay enhancements such as Champagne on arrival.
5. You can book up to 18 months ahead. (Online travel agents limit is 12 months ahead).
6. We usually operate a threshold so that if our actual room inventory drops below (for example) 10%,
you will only be able to book rooms direct and not on via an Online travel agent.

The Laurel House
Named after a regular guest — the late, great Stan Laurel – The Laurel House is a separate Victorian town house. Its rooms offer all of our usual amenities and are equally suited to both the corporate and leisure traveler. When staying at our Laurel House, please check-in at the hotel reception. Physically impaired guests should be aware that the Laurel House does not feature a passenger lift. Also, there are several steps at the entrance. We always have staff on hand to assist with luggage.

We provide both on-site and on-street parking. For on-street parking on Saturdays, Sundays and Bank Holidays, you must display a parking permit in your vehicle. Hotel residents should collect their complimentary parking permits from the hotel reception. Failure to do so may result in a parking ticket from the local council. Each day requires a parking permit so if you arrive on a Saturday and leave on a Sunday, you will need to display two permits.

Food Service Times
The Brasserie
Monday to Friday 6.30am – 9.45am
Saturday & Sunday 7.00am – 9.45am
Monday to Thursday: noon – 9.00pm
Friday & Saturday: noon – 9.45pm
Sunday: noon – 3.00pm
Drawing Room
Open from 10.00am – 1.00am. Food served until 9.45pm
Copperfields Bar
Open from noon until late. Food served until 9.45pm

Long Stays
For anyone staying 7 nights or over, we can place a mini-fridge in your room. Should this be something that you require, please contact Hotel Reservations.

Cycle Storage
As of October 2017, we now offer complimentary covered secure cycle storage for up to 4 cycles in the grounds of the Hotel.
No need to book space. Just let us know in advance that you would like to use it.

Car Garages
As of October 2017, the Hotel has acquired a number of garages which are located near the Hotel at this address:
The Mews, Tynemouth, NE30 4EH. Or on Google maps:  55°01’11.3″N 1°25’23.3″W
Once the Garages have been refurbished, they will be available for Hotel guests to use. As soon as I have more information,
I will post it here. Otherwise you could simple enquire at Hotel Reception. Thank you, The Management. 19.10.17


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